PRIVACY POLICY

Hotel Tulipa in Bragança

WEBSITE PRIVACY POLICY www.hoteltulipa.com

IDENTIFICATION OF THE DATA CONTROLLER

Name: Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda
Registered Office: Rua Dr Francisco Felgueiras 8 A 10 5300-134 Bragança
Tax ID: 504131133
Telephone: +351 273 331 675 (call to the national landline network)
Email: reservas@hoteltulipa.com

DUTY TO INFORM

The protection of personal data of natural persons in Portugal is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and by Law no. 58/2019 of 8 August, which ensure the protection of individuals with regard to the processing of personal data and the free movement of such data. “Personal data” shall mean any information, regardless of its nature and medium, including sound and image, relating to an identified or identifiable natural person, and therefore does not include data relating to legal persons. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity (for example, their name associated with their telephone number or email address). By reading this Privacy Policy, the User is informed of the processing of their personal data carried out by Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda through the website www.hoteltulipa.com.

PURPOSES OF THE PROCESSING OF PERSONAL DATA

The personal data we collect and process through the above-mentioned Website will be used solely for the following purposes

  1. To manage the provision of services requested through the Website, such as contact requests or booking management;
  2. To periodically send communications with news related to the activity of Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda and the sector in which it operates;
  3. Anonymous and aggregated analysis of the use of services, to identify User habits and trends in order to improve the services offered and meet Users’ specific needs;
  4. In the event of contracting, the data collected on this Website, together with other data obtained within the scope of the contractual relationship, will be used for human resources management, to ensure compliance with legal obligations and to provide employees with the necessary means to carry out their professional activity;
  5. To comply with national and international legal provisions or to execute an order from competent judicial authorities;
  6. To comply with legal obligations arising from applicable data protection legislation, as well as for the exercise of data subjects’ rights, in particular for the defence of a right in legal proceedings.
  7. Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda guarantees the confidentiality of all data provided. Notwithstanding the fact that Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda collects and processes data securely and uses the most appropriate techniques to prevent its loss or manipulation, it should be noted that data collection on open networks does not allow personal data to circulate in conditions of absolute security, and there is a risk that it may be accessed and used by unauthorised third parties.

Failure to provide the data marked as mandatory may make it impossible to respond to the data subject’s request.

LAWFUL BASIS FOR THE PROCESSING OF PERSONAL DATA

Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda processes Users’ data:

  1. when they have given their free, specific, informed and unambiguous consent for the processing of their personal data for certain purposes; and/or
  2. when it is necessary for the performance of a contract to which the User is a party, or for pre-contractual steps at the User’s request; and/or
  3. to comply with legal obligations to which Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda is subject; and/or
  4. for the purposes of the legitimate interests pursued by Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda or by third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

The User guarantees that the information provided is true, accurate, complete and up to date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of this obligation. Where the data provided belongs to a third party, the User guarantees that they have informed such third party of the aspects contained in this document and obtained their authorisation to provide their data to Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda for the purposes indicated.

DATA RETENTION PERIOD

Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda only retains and processes your personal data for the period necessary or mandatory to fulfil the purposes described above, applying appropriate data retention criteria for each processing activity and in line with applicable legal and regulatory obligations. Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda keeps personal data in its systems in a way that allows data subjects to be identified according to the following criteria:

  • for a period not exceeding that necessary for the purposes for which the data was collected, unless legal or contractual obligations require otherwise;
  • to comply with specific legal or contractual obligations;
  • where applicable and legitimate, until a request for objection or erasure is made by the Data Subject.

DATA DISCLOSURE

In addition to communications made in compliance with legal obligations, the personal data of the Data Subject may be disclosed, in addition to Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda, to:

  • external service providers acting as data processors;
  • national and international companies belonging to the same group as Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda;
  • authorities, administrations and public bodies, both national and international;
  • Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda

INTERNATIONAL DATA TRANSFERS

The personal data collected will be processed within the European Economic Area, with no international transfers to third countries or international organisations. Should any processing of personal data outside the European Economic Area occur, it will only take place subject to the adoption of appropriate safeguards and the required level of protection, in accordance with applicable data protection legislation.

INFORMATION SECURITY

Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda has implemented appropriate technical and organisational security measures to ensure the security of personal data provided by the User, in order to prevent its alteration, loss, unauthorised processing and/or access, taking into account the current state of technology, the nature of the stored data and the risks to which they are exposed. Personal data is processed with the legally required level of protection to ensure its security and prevent its alteration, loss, processing or unauthorised access, taking into account the state of the art, and the User is aware and accepts that security measures on the Internet are not infallible. If Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda subcontracts other entities to provide services involving the transfer of personal data, such entities shall be obliged to adopt the necessary technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, unauthorised access or any other unlawful processing.

EXERCISE OF RIGHTS

In accordance with the GDPR, the User may exercise their rights of access, rectification and, where applicable, restriction of processing, erasure, portability, objection and withdrawal of consent, under the terms of the GDPR, by submitting a written request through any of the following means, specifying the right or rights they wish to exercise:

SUPERVISORY AUTHORITY

The User also has the right to lodge a complaint with the Portuguese Data Protection Authority regarding matters related to the exercise of their rights and the protection of their personal data, should they consider that their data protection rights have been infringed.

THIRD-PARTY PAGES

The Website may contain advertising, links or other content that connect to or redirect to pages and services of suppliers, advertisers, affiliates, sponsors of Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda and other third parties. However, Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda does not control the content or links appearing on such pages and is not responsible for the practices used by those pages or websites. Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda advises Users to review the privacy policies of such pages, as well as their terms and conditions. Browsing or interaction on any other website, including those that have an external link to this Website, is subject to that website’s own terms and conditions, and in no case shall Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda be held responsible for such access and use.

PROCESSING OF DATA CARRIED OUT BY THE COMPANY THAT DEVELOPS AND MANAGES THE WEBSITE AS AN INDEPENDENT DATA CONTROLLER

Without prejudice to the fact that the processing of data collected through the Website is the responsibility of Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda, as identified above in Section 1 of this Privacy Policy, the User is informed that MIRAIFUTURE PORTUGAL, LDA., with registered office at Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil and Tax ID 515 139 092, may act, in specific situations, as an independent Data Controller, autonomously determining the purposes and means of processing. This occurs, in particular, with regard to data processed to ensure the operation, maintenance and security of the booking engine. In such cases, the User’s data will be processed in accordance with the following information:

  • Purpose: to ensure the operation, security and continuous improvement of the Website;
  • Lawful basis: legitimate interest;
  • Retention period: for the period strictly necessary to achieve these purposes.

Mirai ensures that, even in these situations, it only processes strictly necessary data, adopting appropriate technical and organisational measures to ensure its security and confidentiality. The User may exercise the rights referred to in Section 9 by submitting a written request through any of the following means, specifying the right or rights they wish to exercise:

  • Email: portugal@mirai.com;
  • Postal address: Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil

The User may also exercise the rights provided for in Section 10.

CHANGES TO THE PRIVACY POLICY

In order to ensure the adequacy of this document, Elisabete Raimundo – Sociedade de Restauração e Hotelaria, Unipessoal, Lda reserves the right to review this Policy at any time it deems appropriate, and Users are therefore advised to check this privacy policy regularly and/or each time they access the Website. Updated on 27/04/2026.